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FAQ

What is CISS?

Read page what is CISS for more information

How do you save money?

Usual inkjet printer cartridges are very small, 10-30ml, thus you have to wonder why you pay so much for them. EndlessInk CISS make it possible to never buy another ink cartridge and save big bucks. By refilling the canisters with a large quantity of ink (usually 100ml) at a time you save money on your initial set up and then again and again each time you refill the canisters. So instead of purchasing a flimsy 10ml of ink for approx. $30 you will only have to pay $14 for 100ml of good quality ink. Easy.

What printers does it work with?

Most inkjet printers. You can search for your particular printer model in the search bar on the top left hand side of the website. Or you can view all CISS by Brand supported categories. If you still cant find the CISS, contact us.

What sort of guarantee do you offer?

If you are not satisfied with you product within 14 days, you can return it and we will refund the amount, less the delivery. The item must be returned in re-sellable condition, and not de-faced in any way. Customer must must send it to us at their expense via a form of registered/tracked post of courier so we have reciept you have sent it off. This must be done within 14 days of reciept date from original purhase, and customer must contact us before sending product off. We know you will be 100% happy with it the minute you install it so its highly unlikely you will need to worry about this.

Where about do you ship or deliver to?

We ship worldwide. We use either Express Post shipping to all Australia and fast ways courier. Find out more about CISS shipping here.

Can we have help installing the unit?

Yes, we have an experience I.T Technician who specialises in printers and business machines. He is able to assist in the installation, please contact our continuous ink supply system specialist regarding this.

Is it easy to install?

Yes! 95% of our clients install the units themselves. Each kit comes with full instructions including images, and we have videos on youtube to further help. If this isn’t enough we also have our technicians who can assist you over the phone.

How is EndlessInk CISS different?

Firstly, we have sourced the best quality ink, no cheap imitations. Secondly, we have added the InkStop feature that inhibits the backflow of ink in the tubing. This is has been a problem of most of the popular CISS on the market. And thirdly, we believe we wouldn’t have a business without customers, so we give good old fashion high quality customer service.

I have found a CISS that is cheaper, can you match the price?

Everyone likes a bit of competition, so send us the link or quote of an Australian comparable product and we will try to either match it or (in most situations) beat it by 10%.